How long will it take to receive my order?

Order processing takes 1–2 business days, followed by delivery in 4–6 business days. Estimated delivery is 5–8 business days, Monday to Friday. See details.

How to track my order?

You can track your order through our tracking page on our website. https://britshelf.store/apps/parcelpanel

Do you offer free shipping?

We offer free shipping on all orders within the United Kingdom.

What is your return policy?

You have 30 days from the date of receipt of your order to return items. Items must be unused, in their original condition, and returned with their original packaging, tags and accessories. Our support team will guide you through the process.Restocking fee: £0 – we do not charge any restocking fee for returns.

Can I exchange an item?

For detailed information about exchanges, please see our Refund Policy.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at support@britshelf.store. Orders that have already been processed may not be eligible for changes.