Shipping policy

At Britshelf, we are committed to providing our customers with an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.

Shipping Zones

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

Here are the estimated timeframes for all parcels:

Order cut-off time: 11:59 PM (GMT). Orders placed after this time will be processed on the next business day, which may add an additional day to the estimated delivery time.

Order processing time: 1–2 business days (Monday to Friday). Once your order has been processed, it will be shipped via one of our trusted carriers.

Transit time: 4–6 business days (Monday to Friday).

Estimated delivery time: 5–8 business days (Monday to Friday).

Shipping Services

We work with the following reliable carriers for deliveries within the United Kingdom, including Royal Mail and Evri, to ensure your parcel arrives safely.

Shipping Costs

Free shipping: All orders within the United Kingdom benefit from free shipping, with no minimum purchase required.

Delivery Issues

If you experience any issue with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We are here to help and ensure that your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive a notification email containing a tracking number. You can track your parcel on our order tracking page.

Any questions?

Check our FAQ page or contact our customer service.

Contact Information

Store name: Britshelf
Address: 79 Hillway, London N6 6AB, United Kingdom
Email: support@britshelf.store
Phone: +44 7441 423409
Customer service hours: Monday to Friday, 9 AM – 6 PM (GMT)
Response time: We aim to respond within 24 hours.